Help topics
Account & profile
— Your name, username, photos and details
Login & security
— Passwords, two-factor and access you did not recognise
Posts & timeline
— Posting, comments, friends and what others can see
Dramas & watching
— Playback, episodes, unlocks and your watch history
Live video
— Going live, live rooms, gifts and replays
Coins & payments
— Buying coins, packages, refunds and receipts
Creators & earnings
— Monetisation, insights, payouts and copyright
Reporting & safety
— Report content, blocking, and appeals
Apps & devices
— The Android app, notifications and the messenger
All articles
Getting started on Momentflix
— Make an account, find dramas, and follow the creators you like.
Change your username or profile details
— Where to edit your name, username, photo and about details.
Turn on two-factor authentication
— Add a 6-digit code from an authenticator app to your sign-in.
Reset a forgotten password
— Get back in when the password will not come to mind.
Choose who can see what you post
— Public, friends, or only you — set per post or as a default.
Unlocking episodes with coins
— How paid episodes work, and what happens to the coins.
Go live to your timeline
— Start a live video from the app or the website.
Buy coins and check your balance
— Packages, balance and what coins are for.
How creator earnings work
— Where the money comes from and when you can withdraw.
Report a post, video or person
— What to do about something that breaks the rules.
Install the Android app
— Where to get it and how updates work.